One-Off Vs. Integrated IT Tools: Which is Best for Management?

As you start to think about how to assemble an IT management system for your company best, you might be wondering whether it is better to use a variety of specific tools or one IT system. Some developers swear by their handpicked and hard-coded collection of tools, but that might not be the most effective system to rely on for every company. While these one-off tools are mostly open-source, making them economical, they require constant monitoring and analysis. That can be especially difficult if you have to monitor and manage server systems remotely. Here are some reasons why you should consider special IT tools:

Remote Management Needs Specific IT Tools

Executing remote management and monitoring has its hurdles that are important to face in this day and age of distributed workplaces with nearly universal internet connectivity. And, since the focus of most businesses is making a profit while using the least number of resources, it is imperative to use the best tools for the job. And not just from a technical perspective, but also from a business perspective. 

Deploying a remote desktop IT solution guarantees security and smooth workflow of IT infrastructure. These tools guide IT management to the next level, simplifying and improving the efficiency of system administrators. Although it does all come down to the tool’s specific abilities. Standard remote desktop monitoring can give you access to system monitoring, but a powerful full-stack IT Service Management as-a service (ITSMaas) can change the way you view IT administration entirely.

What is IT Service Management?

ITSM is a streamlined way to manage requests from customers/employees to the IT department. For example, if somebody needs to update software or needs a new monitor, they can put their request into the ITSM system, creating a “ticket” for the IT team. The ticket will go into a queue for the IT team, where each task will be assigned based on the importance of each ticket. Once the task is completed, the IT team member will mark it as “done” and will be assigned a new ticket.

Complexity and Number of Tasks

The main differences between small and large businesses in terms of choosing a remote desktop product is the complexity and number of tasks that need to be executed. Enterprise clients with more than 200 endpoints will need the most complex IT framework. In the case of smaller-sized businesses, the ability to manage, monitor, and, of course, upgrade systems automatically — as well as respond to urgent server inquiries — is crucial. 

It all comes down to the capabilities and services that the remote management system focuses on. Ease of use and convenience are the key differentiators of the most successful multifunction remote desktop solutions. 

Stratejm offers solutions for all of the above while enabling cost-cutting for smaller budgets with the ability to perform every task within the framework of one application. We try to offer all-in-one solutions that eliminate the need for multiple software applications. It enables our users to manage their network while securing it and keeping it updated at the same time. Contact us to see how we can streamline your IT management systems and increase your company’s productivity and security.